The Hospice’s new three-year strategic plan,“Adapting to a Changing World”, is about responding to the diverse needs of our community and was developed following a programme of board, workforce and stakeholder engagement in 2019 and 2020. Its launch coincided with the onset of the crisis and the significant involvement of our teams in planning the new strategy meant they were prepared and ready for change, enabling the Hospice to move at a much faster pace when the pandemic arrived.
We’re already able to report an increase in the number of ways people are accessing our services out-with the Hospice. For example, our newly structured Community Hospice Team saw a 25% increase in referrals throughout the year and many more people were supported at the end of life in their own homes – a clear indication that we continue to move in the right direction.