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Click on the links below to read our policies, reports and feedback.

Strategy

Strategic Plan 2020 to 2023

Adapting to a changing world

Hospice directory

Hospice directory thumbnail

Hospice directory

A guide to our services and hospice building

Policies

Staying COVID-19 Secure

Five Steps to Safer Working Together

Complaints policy

Smoking policy

Privacy policy

(2021)

Management of compliments, concerns and complaints

Patient information

Requesting Access to Patient Information

(July 2021)

Statement on Assisted Suicide and Euthanasia

(2021)

Current annual review & report

Annual Review

(2019-20)

Annual Report

(2019-2020)

Archived annual reviews & reports

Annual Review

(2018-19)

Annual Report

(2018-19)

Annual Review

(2017-18)

Annual Report

(2017-18)

Annual Review

(2016-17)

Annual Report

(2016-17)

Annual Report

(2015-16)

Annual Report

(2014-15)

Impact Report

(infographic)

Care and Compassion Matters

Five year strategy, 2015 to 2020

Other reports

Clinical Services Quality Report

2021/22 - Quarter 1

Duty of Candour Report

(March 2021)

Hospice at Home Evaluation

Executive Summary June 2021

Hospice at Home Evaluation

Full Report June 2021

Feedback

You said, we did

April 2019 - March 2020

You said, we did

January – March 2018

You said, we did

April 2016 > March 2017

Participation feedback

April 2017 > March 2018

Participation feedback

April – June 2018

Participation feedback

July – September 2018

Participation feedback

October – December 2018

Side by side strategy

Side by Side

Our Strategy

External reports

Healthcare Improvement Scotland

Announced Focused Inspection Report - March 2021

Healthcare Improvement Scotland

Unannounced Inspection Report – August 2016

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