Volunteer Stock and Online Fulfilment Assistant

Role description

This is an exciting and varied role, volunteering alongside a small team with our New Goods Trading Manager, in our warehouse at Newhailes, Musselburgh.

 If you are considering a career in retail or have always wanted to learn more about buying, stock control and distribution, as well as how an online shop is managed, this is the role for you!

 Hospice staff and volunteers are expected to reflect our Hospice Values in the way they carry out their roles, and in their interactions with each other and with patients, family members and visitors. Our Values are: Care and Compassion, Respect, Trust and Partnership.

What will I be doing/involved in?

You will help manage the stock for our new goods offer at the Newhailes warehouse. This may include keeping the stockroom tidy and organised, checking deliveries, pricing and then inputting items on the stock system, replenishing and allocating new stock to our Café Shops, and picking, packing and dispatching online orders. You may also help with occasional stocktakes and general administration.

What experience or skills do I need?

Experience in stock management, retail or distribution would be helpful but is not essential. This role would suit someone who is organised, accurate, hands-on and happiest working behind the scenes.

The role is physical, so you will be on your feet, lifting and moving stock and boxes. There is no lift in the building, and the stock is held on the 1st floor.

Confidence using computers is also useful, as much of the work involves our stock system. 

Time commitment and duration

One morning or afternoon each week during normal working hours Monday to Friday. There is the possibility to increase this commitment. The role will be reviewed on a yearly basis.

Where will I be based?

St Columba’s Newhailes Warehouse, Unit 8, Newhailes Industrial Estate, Musselburgh, EH21 6SY.

Due to the location, it would be helpful if you can travel by car or bicycle if local to Newhailes. Free parking is available on site.

Who will be supporting me?

Fiona Kinnaird, New Goods Trading Manager

Who else will support me?

The warehouse team.

Recruitment checks

• Application Form
• Interview with Fiona Kinnaird – New Goods Trading Manager
• Two references

Training

• Hospice Volunteer Induction Programme 
• Warehouse Orientation  
• Team / role induction and training to include stock familiarisation, stock management on Cybertill, online fulfilment via Shopify, stock replenishment and allocation.
• Team meetings (if/as necessary) 

Additional Information

• Hospice Chaplains are always available to support volunteers   
• Volunteers may claim reasonable travelling expenses for transport to and from the Hospice, or the place you volunteer, e.g. one of our retail shops. Please speak to your manager about this.  
• The Hospice provides complimentary tea and coffee to all volunteers, staff, patients and families as part of the hospitality strategy.  

 You can apply online here

Alternatively, please email us at volunteer@stcolumbashospice.org.uk to ask us any questions about the role

Download a role description