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We appreciate all your feedback on every aspect of what we do. By better understanding the things we do that are most helpful and also the areas we can improve, we can ensure St Columba’s Hospice Care is the very best it can be.

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If your feedback is a complaint regarding any aspect of our service please note that we endeavour to investigate and respond to complaints within 28 days.

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Complaints

If you are not satisfied with the findings of our investigation into your complaint, the regulatory body of the Hospice – Healthcare Improvement Scotland – can be contacted via:

Senior Inspector
Healthcare Improvement Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

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